We are planning a big group trip (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo because of its location and my good experiences there in the past. Instead, we’ll keep elsewhere (Harrah’s, New York, etc) related in worth however much cleaner and not in such a state of dis-repair. Next time we’ll dirty roul stay at a sister-property like Harrah’s or the Linq. Something comparable in value however looking a lot better. Until some modifications occur, I will not suggest this place to anybody. I did discover that a number of the buttons int he hallways for the elevators did not work.
- This isn’t the Flamingo I have stayed at and enjoyed prior to now.
- We recognize you taking the time to provide your feedback, Timgerkman2021.
- I didn’t complain in regards to the other things within the room.
- However, I did name concerning the lack of scorching water and somehow they made some adjustment and received the water warmer within a couple of hours.
- Roulette supplier was imply and took her sweet time rearranging chips.
I inform the employee that we have to communicate to the manager, and gesture to the blonde lady that was identified to us, however she sees me, activates her heel and walks the opposite way. We inquired what could possibly be accomplished regarding the TV problem and she or he provided to «improve us» to a room with an analogous view. I known as the customer support line once more to see if there was ANYONE else that I might speak to and all I received back was an unapologetic, monotone, lady that provided to file a complaint for me. We waited the remainder of the night for the Engineering Manager to show up together with his «explanation or apology» however you guessed it, no show.
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Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for nearly an hour to use a self examine in kiosk. Initial impression was the room was very good but the TV did not work. We have been advised to verify in w the entrance desk within the AM, which we did. They asked if it was ok to enter the room whilst we had been gone for the day, sightseeing.
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Not One Of The Best – Flamingo Las Vegas Resort & Casino
We gave the OK but my husband took photos of all of our stuff before we left. I tried to call the customer service number but was knowledgeable that they had been out of the US and I needed to talk to someone on website. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that somebody would make it right in the end. My husband also tried to speak to Caesar’s Rewards, , and they only identified what the manager looked like so we might ask to speak to her as soon as we made to the entrance of the line.
Not One Of The Best – Flamingo Las Vegas Lodge & On Line Casino
This isn’t the Flamingo I have stayed at and loved in the past. Thinking we would not be in the room a lot, we decided to just make-do. When we woke Monday I wished to jump int he shower. Water barely warmed up, so I took a quick one. I do not normally call and complain as a result of I don’t desire them pondering I am looking for any freebies.
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We recognize you taking the time to supply your feedback, Timgerkman2021. We recognize you taking the time to supply your feedback, Saleslady730. We appreciate you taking the time to offer your suggestions, Katie. Roulette dealer was mean and took her candy time rearranging chips. Other individuals walked away from the table because of her terrible perspective. This was my 3rd and last time staying at the flamingo.
So we called right down to the front desk to let them know, to no avail bc they did not present or contact us back either. The «criticism call» got by way of to someone, the next day about 24 hours later and provided us a $50 food credit score to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t an actual individual to meet with and we couldn’t probability missing our flights over another disappointing customer service experience, so we were forced to used the self kiosk to take a look at. We will NEVER suggest the Flamingo to anyone for anything. We respect you taking the time to offer your suggestions, Lisa. Your feedback have been shared with the appropriate team for their input and a spotlight. We worth your patronage and hope to look ahead to welcoming you again.
However, I did call in regards to the lack of hot water and one way or the other they made some adjustment and obtained the water hotter inside a few hours. I did not complain about the different issues within the room. This business makes use of tools supplied by Tripadvisor to encourage and gather visitor reviews, including this one. Thank you for taking the time to share your experience with us, John! We can’t wait to welcome you back for one more great time at Flamingo Las Vegas soon.